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Email Support

For all inquiries and support:

support@tutorvic.com

We typically respond within 2-4 hours

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Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: 12:00 PM - 6:00 PM EST

24/7 Email Support Available

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Frequently Asked Questions

Quick answers to common questions

How quickly do you respond?

We typically respond to all inquiries within 2-4 hours during business hours.

What information should I include?

Please include your order number (if applicable), detailed description of your issue, and any relevant screenshots.

Can I get a refund?

Refund policies vary by situation. Please email us with your specific case for a detailed response.

How do I track my order?

Log into your dashboard to view real-time updates on your order status and progress.

Is my information secure?

Yes, we use industry-standard encryption and never share your personal information with third parties.

Do you offer revisions?

Yes, we offer free revisions within the scope of your original instructions.

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